What We Do

Primary Health Organisations

THINK Hauora is the Primary Health Organisation (PHO) for the MidCentral District.

This includes Palmerston North, Feilding, Dannevirke, Levin, Ōtaki and the surrounding communities. We ensure everyone across our communities has access to essential primary health care services through a General Practice Team.

A PHO provides primary health services either directly or through its contracted providers. The services provided aim to improve and maintain the health of the enrolled PHO population, ensuring that general practice services are connected with other health services to ensure a seamless continuum of care.

The best way for you to access primary health services is to enrol with a General Practice team.

As a PHO, THINK Hauora supports the community by:

Developing Primary Healthcare capacity and capability in the MidCentral District
Supporting the delivery of high quality Primary Healthcare through our contracted General Practices
Working with local communities and enrolled populations
Identifying and removing health inequities
Offering access to comprehensive services to improve, maintain and restore people’s health
Coordinating care across service areas
Continuously improving programme quality using good information

Our Partners

THINK Hauora works closely with many community partners to achieve our vision of

'Connect Communities for Wellbeing'.

Our Strategy

THINK Hauora relies on two strategic documents to guide our work and mission. They are the THINK Hauora 2019-2025 Strategy and Ka Ao, Ka Awatea 2017-2022: Māori Health Strategy Framework.

Our Key Documents

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How We Measure Success

Our performance is aligned with WEAVING and reported at a locality level within the THINK Hauora Outcomes Framework. In addition to the Outcomes Framework, THINK Hauora uses System Level Measures which focus on children, youth and high-priority populations.

Measures and indicators are set annually. In 2024 our goals include:

Ensuring that 90% of Māori Men aged 35-44 years old, who are enrolled with a GP have had a Cardiovascular Risk Assessment (CVRA) in the last 5 years
100% of immunisations completed in the quarter have a standardised child health screening tool completed at the same time (6 weeks, 3 months, 5 months, 15 months and 4 years), which includes age appropriate questions.
90% of current smokers are given smoking brief advice and/or referred to cessation support within the last 15 months.
Ambulatory Sensitive Hospital (ASH) reduction - avoidable admissions are decreasing across Māori and Pasifika, for all ages
Risk stratification for Long Term Condition (LTC) services – 60% of LTC funding to a practice is used by enrolled patients identified as moderate to high risk.
Patient Portal – enrolled patients use two way communication via a patient portal